Billet CAN Reviews 13,140

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the efficiency and simplicity of the ticket purchasing process. Consumers appreciate the clear communication, with regular updates via email and WhatsApp, which keeps them well-informed at every stage. People also value the prompt and helpful customer support, noting quick response times and effective assistance. Many reviewers specifically mention the timely delivery of tickets, often receiving them well in advance of the match. The e-ticket system is described as user-friendly and convenient. Overall, individuals express satisfaction with the smooth and reliable experience, from initial purchase to stadium entry.

Based on these reviews

Rated 5 out of 5 stars

Great experience, easy match selection based on availability, electronic tickets sent prior to the match. Only thing is to check the compatibility with your phone, as the Apple wallet tickets for iPho... See more

Rated 5 out of 5 stars

I used billet-can.com for Crystal Palace v Tottenham on December 28th, 2025. I was a bit skeptical about this site, but took a gamble and purchased a ticket about 3 hours before kickoff. Abou... See more

Rated 5 out of 5 stars

As a first time buyer on this platform everything went smoothly. Any questions I had were quickly answered. They sent informative emails regarding my specific order as well as generic information abou... See more

Rated 5 out of 5 stars

I was apprehensive about ordering from this site & very anxious until I received the tickets 3 hours before the match. After entering the stadium the experience could not have been better. We had book... See more

Rated 4 out of 5 stars

I bought two ticket for me and my son to attend a match in Spain (Real Madrid vs Real Betis). Everything worked properly, no surprises (Smooth transaction, e-ticket delivered in time, prompt and cl... See more

Rated 5 out of 5 stars

Bought a last minute ticket for the Sunderland v Manchester city game at the stadium of light in the away end. Quick easy purchased decently priced. No hassle at all. great swift communication from... See more

Rated 5 out of 5 stars

Pretty great at communication which was very reassuring. I couldn’t open the download properly on the day but everyone I messaged got back to me within minutes until I figured it out. Great seats to... See more

Rated 5 out of 5 stars

As always it was very easy to find the tickets I wanted at a reasonable price. Process was simple. Tickets were sent to me the day before game. Seats were much better than expected. Will be using... See more

Rated 5 out of 5 stars

Reliable partners who clearly explained the process of obtaining the necessary information. Thank you very much for the pleasure. Inter fans are a real art form. I recommend this company for online fo... See more

Rated 5 out of 5 stars

We received tickets that were not what we ordered--way up in the corner when we had ordered and paid for lower level short end seats but the Billet CAN team responded quickly to our request t... See more

Rated 5 out of 5 stars

Tickets sent to me 2 days before the match and the process of downloading etc was easy. Would be good to have a contact email as coming closer to the match to make you aware of delivery process agai... See more

Rated 5 out of 5 stars

In the beginning of December, I booked two tickets; Westham-Fulham on the 27th and Crystal Palace-Tottenham the 28th. In the terms and conditions of FootballTicketsNet, they are stating the... See more

Rated 5 out of 5 stars

“I bought two tickets in an upper-level section and later received an offer to switch to an even better area. The tickets arrived shortly before the game, which is completely normal, and the customer... See more

Rated 4 out of 5 stars

Got the e-tickets 2 days ahead of time. Seamless process from ordering to entry. Also, employees called multiple times ahead of time to make sure everything’s understood. Only the price was a bit hig... See more

Rated 5 out of 5 stars

Smooth sailing into the game. Watched in peace with the home fans. Always nice to enjoy a beer whilst watching your team win away in Europe. Purchasing the ticket and receiving it was a straight forwa... See more

Rated 5 out of 5 stars

I watched the Bayern Munich vs Sporting Lisbon match on 09 December 2025 at the Allianz Arena. Had booked the tickets from footballticket.net not directly but redirected from seatpick.com. I was scept... See more

Rated 5 out of 5 stars

Easy to use site, and delivered tickets with instructions and assistance if required. I was slightly sceptical about the site initially, but would use it again to buy tickets

Rated 5 out of 5 stars

We purchased tickets a number of months ago from NZ. A few days prior to game we received the tickets and really good information and instructions. Made the day very enjoyable. Absolutely recommend t... See more

Rated 5 out of 5 stars

Process was simple and efficient. Booked tickets 3 month prior to the event. Was informed during the purchase when to expect the tickets to come through, up to the day of the event. I received them th... See more

Rated 5 out of 5 stars

Good response time and efficient back up as I couldn't scan my tickets at the turnstile ( my dodgy apple wallet)and one of the fellas from ticketnet was there to get me and me son in quick time. Top s... See more

Rated 5 out of 5 stars

Constant updated communication and we did get the tickets the day before the match. But they said that is probably when I would get them. Seats were great. Awesome experience

Rated 5 out of 5 stars

Excellent communication from a game day change to check ins and letting us know when to expect the tickets. Seats were great and entry to the stadium flawless

Rated 5 out of 5 stars

I was apprehensive about buying football tickets for a game abroad but this company put me totally at ease! They call you after you buy your tickets to provide confirmation and give the next steps and... See more

Rated 5 out of 5 stars

The chat is really fast and useful, they helped me understand the process. Got nice tickets for a reasonable price too. And also got upgraded tickets for one of the games. Probably will order from aga... See more

Rated 5 out of 5 stars

I want to thank the Billet CAN team for their support and service! We flew from the US to watch a football match in Barcelona. My ticket purchase would give me 4 seats but not necessarily se... See more

Rated 5 out of 5 stars

This was the fifth time that I bought ticket via their website and it was on my phone the day before the match, everything was smooth. The customer support calls you to explain what to do. I can only... See more

Rated 5 out of 5 stars

Great first trip to old Trafford for my boys , really helpful and got back to me quickly by email with any queries I had

Rated 5 out of 5 stars

I bought the tickets again. Everything went smoothly and as expected. The tickets arrived on time. Highly appreciate the service!

Rated 3 out of 5 stars

I was very hesitant to use footballticketnet after seeing LOTS of bad reviews about it being a scam. I do believe that a lot of the positive reviews are made by bots. Personally, the ticke... See more

Rated 5 out of 5 stars

Great support available by phone and support at any stage - received tickets safely and without fuss 48 hours before the match. I will use them again....great job.

Rated 5 out of 5 stars

Very straight forward. Tickets issued the day before the match. Entered the stadium without any issues

Rated 5 out of 5 stars

I received the tickets well in advance and it all went smoothly. They were very communicative with calls and emails to check I had all the information I needed. I was unsure how this would all work, b... See more

Rated 5 out of 5 stars

Best day ever no problem with the tickets at all I would highly recommend Billet CAN they are so good so helpful and you get your ticket well in time and you have no problems.

Rated 5 out of 5 stars

The seats and the experience were incredible. Also logistics things connected with the tickets were very good. The tickets were provided about 1-1,5 week before the match. I watched Milan-Sassuolo

Rated 5 out of 5 stars

Aston Villa v Man Utd, December 2025. I was worrying whether the tickets would really come through, and if they would be for real or not. Turned out there was nothing to be worried about, everything... See more

Rated 5 out of 5 stars

Communication was fantastic throughout the whole process, everything went smoothly and seats were as expected. Would definitely use these guys again!

Rated 5 out of 5 stars

Very good service. I appreciated that I was kept informed about my request and all the final details

Rated 5 out of 5 stars

the stadium was amazing I booked a ticket for Ac Milan at the San Siro, the entrance was very fast and I liked your continuous checking and instructions.

Rated 5 out of 5 stars

Tickets arrived in good time and allowed a family of six to attend match when visiting Rome.

Rated 5 out of 5 stars

Good service. Was worried about it but they were very communicative and the service was as advertised.

Rated 5 out of 5 stars

Really gd for me and my son will definitely be using it in the future . Top class seats and top class service 👌👍🏼

Rated 5 out of 5 stars

I have used Billet CAN twice now. Clear communication, helpful and legit.

Rated 5 out of 5 stars

Everything went wonderfully. We got the tickets on the day of the match, so it was a bit stressful, but in the end, everything was great.

Rated 5 out of 5 stars

The easy way to comunicate with you and every time the speed of received an answer was very good. Thanks!

Rated 5 out of 5 stars

Excellent communication and reliable company. Any issues on the day they are there to help.

Rated 5 out of 5 stars

It was a wonderful experience and the atmosphere is very beautiful. Thank you and you are doing a really amazing job.

Rated 5 out of 5 stars

The ticketing service was straightforward and hassle-free. The e-ticket system was easy to use and extremely convenient, with clear instructions throughout. Regular updates via email and WhatsApp kept... See more

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Company details

  1. Event Ticket Seller
  2. Online Marketplace
  3. Soccer Store

Written by the company

Billet CAN is a private independent company which connects football ticket brokers, agents and fans worldwide with the option to buy and sell tickets for sold out or hard to get football events. All football fans across the world needed and demanded (and still do) a reliable source for buying online football tickets for their favorite team (this is according to very bad experiences with other secondary market agencies which consistently failed across the years). We believe that the most important issue for a football fan is to buy tickets in a safe and secured online system along with getting the best service throughout the process - starting from the purchase itself until the match is finished.

We Promise You

100% Order Guarantee Cheap & Competitive Prices Secure & Safe Transaction Valid & Authentic Tickets Delivery On Time To Any Address Skilled Customer Service Team

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Hasn’t replied to negative reviews

Top mentions

ServiceBooking processCustomer serviceCustomer communicationsDelivery servicePriceWebsiteOrderLocationInstructions

Rated 5 out of 5 stars

Best experience ever .

Absolutely amazing experience , i was so skeptical about this . I got tickets for me and my brother for liverpool v barnsley at anfield and im so glad i did . Got into the turnstiles absolutely fine its a shame we missed youll never walk alone as we was late due to traffic . I 100% recommend this and people say they write fake reviews but i had the best experience . Tickets cost me £110 which was an okay deal

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

I was sceptical about using a resale site however it was the only way I was able to secure AS Roma tickets while we were visiting Rome.
All I can say is there was no need to be worried. The communication was excellent throughout the process and tickets were perfect. Would not hesitate to use them again. Thank you

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

fa cup football

The tickets were delivered on time and we had an amazing experience at the hill dickinson stadium. The seats and view were just perfect and i would highly recommend this company to do business with they are 100% reliable and trustworthy

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

I was contacted by telephone the next…

I was contacted by telephone the next day after I had made the booking the previous evening, this phone call reassured me greatly that I was dealing with a reputable company ( one never knows for absolute certainty when dealing with someone for the first time online ). Was also telephoned the day before to confirm everything was in order. These calls were in addition to emails.
I would certainly use this company again.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Everything went well

Everything went well. Tickets were delivered to the hotel in time. Communication was very helpful and friendly. Nothing to complain about! Thank you, it was a fantastic football match!

January 4, 2026
Unprompted review

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Rated 5 out of 5 stars

Great reliable service

Purchased tickets to a match overseas without any difficulty and received lots of communications about them leading up to the game, before getting them digitally. Great reliable service. Will certainly buy from this site again.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

FAULTLESS

Such an easy experience, great communication along the way. Faultless

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great place to get Premier League football tickets …

As a first time buyer on this platform everything went smoothly. Any questions I had were quickly answered. They sent informative emails regarding my specific order as well as generic information about attending matches. This was very helpful to me as I had not attended any matches in the UK previously. I would definitely recommend this site and their services to others.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, easy match selection based on availability, electronic tickets sent prior to the match. Only thing is to check the compatibility with your phone, as the Apple wallet tickets for iPhone are not compatible with the Android wallet. Make sure to have the right ones and it's flawless. Will definitely come back.

January 1, 2026
Unprompted review

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